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Don't wait for the tooth fairy / Ashely Latter

Public ISBD Titre : Don't wait for the tooth fairy : how to communicate effectively and create the perfect patient journey in your dental practice Type de document : texte imprimé Auteurs : Ashely Latter, Auteur Année de publication : cop. 2010 Importance : 1 vol. (xxxxi-126 p.) : photogr., couv. ill. en coul. ; 22 cm ISBN/ISSN/EAN : 978-1-452-08884-6 Langues : Français (fre) Mots-clés : Relations dentiste-patient Cabinets dentaires -- Marketing Relations dentiste-patient Marketing des services de santé Dentist and patient Business communication -- Handbooks, manuals, etc Interpersonal communication Résumé : It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; * How to turn patient enquires to your practice into an appointment * How to create the perfect consultation and patient journey * How to talk money with confidence and achieve the prices your services deserve * The secrets to becoming a true master of the art of persuasion * How to present solutions to patients, so they want to buy from you * How to work together as a team, so that you never drop the baton again * Help more of your patients say Yes more often And more “I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team.” John Lewis Ghyllmount Dental Don't wait for the tooth fairy [texte imprimé] : how to communicate effectively and create the perfect patient journey in your dental practice / Ashely Latter, Auteur . - cop. 2010 . - 1 vol. (xxxxi-126 p.) : photogr., couv. ill. en coul. ; 22 cm. ISBN : 978-1-452-08884-6 Langues : Français (fre) Mots-clés : Relations dentiste-patient Cabinets dentaires -- Marketing Relations dentiste-patient Marketing des services de santé Dentist and patient Business communication -- Handbooks, manuals, etc Interpersonal communication Résumé : It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; * How to turn patient enquires to your practice into an appointment * How to create the perfect consultation and patient journey * How to talk money with confidence and achieve the prices your services deserve * The secrets to becoming a true master of the art of persuasion * How to present solutions to patients, so they want to buy from you * How to work together as a team, so that you never drop the baton again * Help more of your patients say Yes more often And more “I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team.” John Lewis Ghyllmount Dental

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Code barre	Cote	Support	Localisation	Section	Disponibilité
2198	WU 061 LAT	Texte Imprimé	Espace des monographies	Ethique, pratique professionnelle	Exclu du prêt
2223	WU 061 LAT	Texte Imprimé	Espace des monographies	Ethique, pratique professionnelle	Disponible